1. Acceptance of Terms

By accessing and using this website, you accept these terms of use. If you do not agree to these terms, please do not use this site.

2. Legal Age

By using this site, you confirm that you are of legal age to consume alcohol in your province or country of residence.

3. Products and Availability

The products offered on our site include promotional items, accessories, and other products authorized for online sale.
All products are offered subject to availability.

4. Spirits and Regulations

In Quebec, the sale and distribution of alcoholic beverages are exclusively regulated by the Société des alcools du Québec (SAQ).
Therefore, our spirits cannot be shipped directly to consumers and are available through the SAQ network or at the distillery's shop.

5. Accuracy of Information

We strive to provide accurate information, but we do not guarantee that the content of the site is free of errors or up-to-date at all times.

6. Intellectual Property

All content on the site (texts, images, logos, visuals) is the property of Distillerie du Fjord and may not be used without written authorization.

7. Use of the Site

You agree not to use this site for any illegal or prohibited purposes.

8. Limitation of Liability

Distillerie du Fjord shall not be held liable for any direct or indirect damages related to the use of the site.

9. Modifications

We reserve the right to modify these terms at any time.

1. Collection of Personal Information

We collect certain information when you:

• make a purchase
• fill out a form
• subscribe to our newsletter

Information may include:

• name
• address
• email
• phone number

2. Use of Information

Your information is used to:

• process your orders
• communicate with you
• improve our services
• send marketing communications (with your consent)

3. Consent

By providing your personal information, you consent to its use in accordance with this policy.

4. Sharing of Information

We do not sell your data.
Some information may be shared with trusted partners (payment, delivery, web platform).

5. Security

We implement security measures to protect your personal data.

6. Cookies

Our site uses cookies to improve your experience and analyze traffic.

7. Your Rights

You can request access, modification, or deletion of your personal information.

8. Data Protection Officer

For any request:
info@distilleriedufjord.com

9. Modifications

This policy may be modified at any time.

1. Shipping

We only ship products authorized for online sale (promotional items, accessories, etc.).
Orders are processed within [2 to 5 business days].
Delivery times may vary depending on the destination.

2. Spirits

Please note that, in accordance with current regulations in Quebec, the sale and shipping of alcoholic beverages are exclusively handled by the Société des alcools du Québec (SAQ).
No spirits are delivered via our website.

3. Shipping Fees

Shipping fees are calculated at checkout.

4. Returns

Returns are accepted within [14 days] of receiving the order.
Products must be unused and in their original packaging.

Before making a return, you must contact us at the following address: info@distilleriedufjord.com to obtain the necessary instructions.

5. Ineligible Products

Some products may be non-refundable (e.g., food products or clearance items).

6. Defective Products

If a product is damaged or defective, please contact us at info@distilleriedufjord.com as soon as possible.